Cancellations, Amendments and Refund Policy
The Participant’s contract with GMP will begin from the date that your deposit is received.
The Participant acknowledges that payment for the project is an intrinsic part of the project’s income and contributes to the overall costs of equipment, donation to project costs, staff administration etc and that GMP will have incurred the largest part of its costs before the actual date of departure.
Therefore, if the Participant cancels:
3 months or more before the departure date the deposit will be forfeit
2-3 months before the departure date 25% of project cost will be forfeit
1-2 months before the departure date 75% of project cost will be forfeit
Less than one month before the departure date (or a no show) 100% of the project cost will be forfeit.
A full refund of the deposit will be made if the Participant cancels up to 7 days from receipt of the deposit.
Any amendment of a booking must be put in writing and sent to the office. Alteration of a booking may incur a nominal transfer fee of no more than £50.
GMP requires the Participant to put a cancellation in writing. The client can then transfer the deposit to any other project pending availability within 12 months of the original booked tour departure date minus the £50 transfer fee.
In the unlikely event of GMP cancelling a project, all monies paid out will be refunded in full. This will be the full extent of GMP’s liability.
If the Participant joins after the designated arrival date or leaves before the specified departure date, no refund will be made. No refund will be made in respect of any part of the project that is not used or undertaken. Participants are advised to arrange travel insurance on booking in order to provide cover for these charges in the event of cancellation or delay.
When cancellations occur as a result of circumstances which are beyond the reasonable control of either party then the loss lies where it falls.